Apprentice Parts Person - Mercedes-Benz of Edinburgh Newbridge


 42.5 hours   Edinburgh   Full Time

Apprentice Parts Advisor

Mercedes Benz of Edinburgh, Newbridge

Salary £8944, per annum

Mercedes-Benz Edinburgh are now taking on Parts apprentices. 

Are you looking for a rewarding career in the automotive industry? If so, Mercedes-Benz of Edinburgh are looking for the best young talent in Scotland to join our award-winning parts team, the successful candidates will enjoy a four-year training package including three years at the awarding winning “Mercedes-Benz Apprentice Academy” dedicated to producing the best trained employees in the Industry.

Mercedes-Benz Edinburgh have a long history of developing talented staff through the apprenticeship programme and due to this we have been able to grow a dynamic cutting-edge business recognised by Mercedes, who awarded us with the prestigious Mercedes-Benz Retailer of the Year title in 2014 and 2018, together with the Customer Service Team of the Year title in 2014 & 2017 and Workshop Team of the Year in 2019.  

So, if you want a great career working for an award-winning business working for one of the worlds most recognised prestigious manufacturers, with a fantastic training programme apply today and join our team. 

What does the job entail?

  • To ensure all customers are dealt with promptly and courteously.
  • To ensure all incoming calls are answered within the department’s guidelines.
  • To be fully aware of the usual trading terms of the dealership.
  • To ensure that parts are correctly checked against delivery notes and all orders are checked before the delivery note is signed.
  • To ensure all parts received for stock have been put away before close of business.
  • To ensure that the work area is kept to a high standard of cleanliness.
  • To maintain and update displays at all times and ensure all current marketing brochures are on display within the showroom/customer environment.
  • To ensure that exchange units and warranty parts returned to the Parts department are clean and labelled correctly.
  • To update the surcharge/parts returns ledger as required.
  • To complete work based training projects with minimum disruption to the parts department and within agreed timescales.
  • To ensure that the procedures for handling cash, cheques and accounts are fully adhered to.
  • To ensure that the security of the parts department is upheld at all times.
  • To report any stock damage or stock losses to the Parts Manager/Parts Team Leader.
  • To carry out stock checks as instructed.
  • To ensure all parts are accurately located using the correct DMS and stock control methods.
  • To be able to demonstrate knowledge of correct packing procedure and despatch matters.
  • To assist with warranty material and returns.
  • To ensure all roll cages/boxes and packaging are available for return to the manufacturer.
  • To adhere to all health & safety, QMA and Retail Standard procedures.
  • Assistance with any other task as directed

What are we looking for?

  • Excellent communication skills
  • Good interpersonal skills and team orientation
  • Results orientated
  • Problem solving and decision making skills
  • Quality and reliability
  • Self-development
  • Commitment and self confidence
  • Committed to providing high quality work
  • Ability to work to deadlines
  • PC literate

In addition we offer first class employee benefits scheme such as:

  • Employee discount scheme with 1600 high street/online retailers
  • Option to staff savings scheme
  • Cycle to work scheme
  • Excellent discounts on new and used car purchases
  • Company pension
  • 30 days annual leave which increases with length of service
  • Training/Career development
  • Family days out
  • Life assurance
  • Staff Intro referral scheme

 


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Benefits

As an Eastern Western Motor Group employee you will get a range of benefits, including:

Discounts on new and used vehicles

Discounts on parts and servicing

Contributory pension scheme

Fantastic discounts at a host of retailers

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