Credit Controller - Western Commercial Broxburn

 40 hours   Edinburgh   Full Time

Credit Controller

Western Commercial, Broxburn

Salary £23,500

Thank you for your interest in working with Eastern Western Motor Group. We work with some of the world’s best loved brands. If you haven’t already, please browse around our company website and immerse yourself in our company’s history and read up on our brands. As we start to drive your aspirations to accessing a career here with us at Eastern Western Motor Group, you will really get to understand just why our staff and customers are indeed so passionate about all things Eastern Western!

This is an amazing opportunity to work for a family run company who value their employees and in return provide state of the art working facilities, competitive salary packages, benefits and industry leading training. We work with 14 brands across 37 sites with just over 1500 employees.

What does the job entail?

  • To effectively contribute to the ‘collection performance’ of the Area Credit Control function to reduce outstanding debits and minimise the risk of bad debt thus maximising the Company’s overall results.
  • To produce account reconciliations in order to assist cash allocations as required.
  • To address/update all stop maintenance and over trading issues in accordance with Company policy and procedures.
  • To effectively contribute to the handling of all incoming and outgoing calls to ensure they are dealt with in a professional manner and meet agreed Company Standards.
  • To undertake administrative duties as appropriate and ensure the system is updated accordingly e.g. copy invoices/statements etc.
  • To maintain and monitor the customer query database in order that queries are addressed and resolved efficiently and effectively.
  • Ensure monthly cash collection.
  • Supervise customer payments to identify customers exceeding their credit limits, to control outstanding bills and to meet the set targets.
  • Ensure late payers pay outstanding bills by specific actions (Personal phone calls, reminders etc.) and negotiate alternative payment terms (i.e. instalments, bank guarantee) for new sales agreements with critical customers. Consult Credit Collection Manage in critical cases.
  • Assistance with any other task as directed.

What are we looking for?

  • Excellent communication skills
  • Good interpersonal skills and team orientation
  • Results orientated 
  • Financial Awareness
  • Customer Service
  • Numeracy and data handling
  • Problem solving and decision making skills
  • Must have intermediate Excel Knowledge

In addition, we offer first class employee benefits scheme such as:

  • Enjoy your birthday off on us every year!
  • Staff Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
  • Cashpoint - Cashpoint is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
  • Generous Holiday Allowance - Your free time matters to us! We offer all our employees 30 days annual leave each year (pro rata) which increases with length of service!
  • Your Family Matters - As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
  • Giving Back - We are proud to support charities and organisations that work to improve the communities that matter to us. In the past we have raised thousands of pounds for local charities by organising events from white water rafting to charity raffles.

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As an Eastern Western Motor Group employee you will get a range of benefits, including:

Discounts on new and used vehicles

Discounts on parts and servicing

Contributory pension scheme

Fantastic discounts at a host of retailers