Brilliant at the B.A.S.I.C.S
Our vision is to continue to grow and develop the Group, predominantly with existing brand partners in new geographical territories and in doing so, we will always strive to develop the finest facilities for our colleagues and customers alike. To be able to deliver on this vision, we will employ the best staff for all positions to ensure we always deliver an outstanding customer experience.
B. Behaviour
We are always professional, courteous and polite when dealing with our customers, colleagues and manufacturers, treating everyone with respect.
A. Attitude
It is often said "your attitude decides your altitude!" We wholeheartedly agree and we will always aim to promote from within
S. Support
We always look to support our colleagues and customers by offering assistance and help whenever we see or feel they need it.
I. Ideas
We welcome your good ideas, large or small. We will recognise and reward for ideas that have a positive impact on the performance of our business.
C. Celebrate
Celebrate what is achieved, but raise the bar a little each time you succeed and acknowledge the success of the teams and individuals around you.
S. Smile
Smile, be friendly, it makes for a better day!
Whatever your role in our centres your ideas and opinions are welcomed and celebrated.
- Keith Duncan, Group Managing Director.
Our Mission and Values
Our Values
The acronym above helps to encapsulate our core values. Having clear company values helps ensure that all of our employees are working towards the same goals, supporting our vission and shaping our culture.
Our Mission
Our aim is to continually grow and develop our Group with the finest facilities anywhere in Scotland. Our ambition is to employ the best staff for all positions to ensure we always deliver an outstanding customer experience.