Sales & Customer
Sales, product genius, hosts, and service reception. Roles built around people and vehicles.
Career pathways
Career Pathways
Your journey with Eastern Western Motor Group is designed to support your growth at every stage. Use the pathways below for context, then explore live roles when you are ready.
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Choose a pathway
Four career families from our homepage. Each opens colleague progression examples below.
Technical & Workshop
Technicians, parts, workshop, and hands-on roles keeping our brands moving.
Business & Support
Office, finance, admin, and coordination, the engine room behind every site.
Apprenticeships & early careers
Trainee routes and early-career paths. Learn while you earn with real support.
Progression stories
How people have moved forward
Representative journeys from colleagues across our group. Titles and timings vary by site and brand.
Sales & Customer · progression
Laura M.
Showroom & vehicle sales
- 1 Weekend host & meet-and-greet: built confidence with customers on the floor.
- 2 Product specialist: trained on plug-in and SUV ranges; supported test drives and handovers.
- 3 Sales executive: own customer journey end-to-end with coaching from the sales manager.
Spanned several years with formal training blocks between steps; route varies by franchise.
Sales & Customer · progression
Ryan K.
Aftersales & retention
- 1 Front-of-house service reception: scheduling, handovers, first point of contact.
- 2 Aftersales advisor: quotes, service plans, and keeping customers informed.
- 3 Customer retention focus: workshops and outreach tied to repeat business.
Moved across two sites within the group; lateral moves can widen your network before promotion.
Technical & Workshop · progression
Workshop progression
Typical technical route
- 1 Trainee technician: learning core servicing skills with supervision on the workshop floor.
- 2 Qualified technician: MOT, manufacturer training, and independent fault finding.
- 3 Senior / diagnostic: complex repairs, EV work, and supporting junior colleagues.
Hands-on skills, qualifications, and workshop leadership. Timing varies by site and brand.
Technical & Workshop · progression
Morgan S.
Prep · workshop floor
- 1 Vehicle prep & PD: standards checks before customer collection.
- 2 Workshop technician: routine servicing under supervision, then independently.
- 3 Senior technician / coach: quality checks and guiding newer colleagues.
Trainee technician → qualified technician → senior / diagnostic is a common workshop route; timing varies by site and brand.
Business & Support · progression
Alex D.
Office & coordination
- 1 Site admin support: invoicing, diary support, and front-desk cover.
- 2 Sales office coordinator: stock, funding paperwork, and liaison with sales execs.
- 3 Regional admin lead: standardising processes across a cluster of sites.
Hybrid and site-based roles exist; progression often follows larger projects or systems changes.
Business & Support · progression
Samira H.
Parts operations
- 1 Parts advisor: queries, ordering, and workshop counter service.
- 2 Parts supervisor: stock health, returns, and managing supplier relationships.
- 3 Parts operations: forecasting and supporting multiple franchises from one hub.
Manufacturer parts exams and inventory tools feature throughout; names reflect typical duties, not job titles only.
Apprenticeships & early careers · progression
Jamie P.
Workshop apprenticeship
- 1 Foundation skills: block release college + mentor on site.
- 2 Programme milestones: MOT and manufacturer modules completed.
- 3 Qualified role: diagnostic work, EV safety, and supporting junior techs.
Manufacturer pathways and assessment gates apply; your workshop manager sets the pace.
Apprenticeships & early careers · progression
Early careers pathway
Structured learning on site
- 1 Foundation skills: core training and workplace induction with a dedicated mentor.
- 2 Programme milestones: formal assessments and manufacturer or trade qualifications.
- 3 Qualified role: permanent position aligned to your programme and business need.
Structured learning with mentors on site. Routes exist across sales, workshop, and support functions.