Vacancy
Service Manager
Western Commercial Bellshill
Dependant on Experience
Full Time
Overview
Your primary responsibility is to ensure outstanding customer service while maintaining an agreed profit contribution to the Company. This entails developing comprehensive Service Department plans and budgets; organising, directing, and controlling the activities of the Service Team to achieve these plans and budgets; and ensuring the optimal utilisation of material, financial, and people resources.
Role
Hours worked
42
Job description
- Develop Service Department plans and budgets to achieve financial, marketing, and sales targets.
- Create and agree upon organisational structures and headcount plans to ensure efficient objective achievement.
- Conduct recruitment processes in adherence to Company policies and procedures.
- Ensure annual colleague appraisals are conducted, and training plans are implemented.
- Hold regular team briefings and maintain written records of these.
Benefits
- Enjoy your birthday off on us every year!
- Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Generous Holiday Allowance - Your free time matters to us! We give all our employees up to 40 days annual leave each year.
- Your Family Matters - As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
- YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
- Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.