Description

Trainee Customer Consultant

Eastern Western Motor Group

Salary £23,800

Colleague Benefits:

• Enjoy your birthday off on us every year!
• Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
• Industry leading training and development opportunities.
• Access to Vitality at Work which offers discounted health screening, gym membership discount and health and wellbeing support.
• Generous Holiday Allowance - Your free time matters to us! We give all our employees up to 40 days annual leave each year.
• Your Family Matters - As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
• YourDISCOUNTS is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
• Vehicle Introduction Bonus – Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
• Up to 5 study days off per annum, plus time off for any exams.

Role Overview:

• Welcome customers in the showroom.
• Responding to digital enquiries whilst promoting our products.
• Plan and manage the customer’s test drive experience with the Sales Executive, and offer further product insight during the test drive process
• Provide customers with specification information about all brand products
• Plan and manage the customer test drive process with the Sales Executive and offering product insight during the test drive appointment
• Resolve customer issues.
• Manage the daily activates in the showroom.