Warranty Clerk/Administrator - Western Commercial Broxburn

 42 hours   Edinburgh   Full Time


Warranty Clerk/Administrator

Western Commercial, Broxburn

Salary £25,000

OTE £30,400


Thank you for your interest in working with Eastern Western Motor Group. We work with some of the world’s best loved brands. If you haven’t already, please browse around our company website and immerse yourself in our company’s history and read up on our brands. As we start to drive your aspirations to accessing a career here with us at Eastern Western Motor Group, you will really get to understand just why our staff and customers are indeed so passionate about all things Eastern Western!


This is an amazing opportunity to work for a family run company who value their employees and in return provide state of the art working facilities, competitive salary packages, benefits and industry leading training. We work with 14 brands across 37 sites with just over 1500 employees.


What does the job entail?

  • To process warranty invoices and transfer to computer warranty system
  • To transfer all claims to the manufacturer
  • To correct and resubmit anomalies
  • To ensure all claims are submitted within the limits
  • To maintain good filing/control systems to aid audit procedures
  • To reconcile monthly credits with outstanding amounts claimed
  • To advise the Service Manager of any claim disallowed
  • To provide back-up cover for the Service Reception
  • Assistance with any other task as directed

 What are we looking for?

  • Excellent communication skills
  • Previous experience in a similar role
  • Results orientated
  • Financial Awareness
  • Numeracy and data handling
  • Problem solving and decision making skills
  • Commercial Service experience is essential
  • Good understanding of truck and van mechanics 

In addition we offer first class employee benefits scheme such as:

  • Employee discount scheme with 1600 high street/online retailers
  • Option to staff savings scheme
  • Cycle to work scheme
  • Excellent discounts on new and used car purchases
  • Company pension
  • 30 days annual leave which increases with length of service
  • Training/Career development
  • Family days out
  • Life assurance
  • Staff Intro referral scheme

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As an Eastern Western Motor Group employee you will get a range of benefits, including:

Discounts on new and used vehicles

Discounts on parts and servicing

Contributory pension scheme

Fantastic discounts at a host of retailers